About Holiday Architects
Oman Holiday Architects is dedicated exclusively to Oman. Between us we’ve spent many years living in the country and retain close ties, so we can recommend the very best things to do and the best places to stay. Any holiday we book for you will have been expertly designed and you can book in complete confidence.
We believe the key strengths of Oman Holiday Architects are:
We’re not a company attempting to offer every destination under the sun, and this gives us a real advantage: we can focus on Oman and make sure we’re abreast of all the latest developments in a way that’s not possible with a large portfolio of countries. This focus ensures that our on-the-ground knowledge, and therefore your holiday, is second-to-none.
You can visit a country numerous times but you’ll never understand all its quirks, or uncover all its secrets (the best restaurants, the excursion only locals know about, the friendliest villages) without having lived there, and our years of living in Oman give us a real edge and ensure your trip is the perfect combination of the main highlights and the off-the-beaten-track sights that get you under the skin of the country. We founded Oman Holiday Architects because we believe that this level of knowledge means we know so much more than just the main hotels and popular excursions; in turn this means that we can design a trip that perfectly matches your interests and requirements, and ensures you return from Oman with the very best memories of your time in this superb country.
So many travel companies focus on the hotels you stay in, but we strongly believe it is about much, much more than this. We will always provide you with a wide range of suggestions as to how to pass your time: some of the ideas you see on the website are the typical highlights you’d find on other websites as well, but many are the sort of thing that only someone who really knows the country well would be able to suggest. We want you to see more than just the standard tourist trail and want you to leave the country loving it as much as we do. We take the choice of hotels very seriously as well: we know that we need to consider taste and budget to come up with something that really works for you: this is why we personally inspect the hotels we recommend.
From the moment you contact us, you will have as much of our time and attention as you need. We will always aim to respond to you within a matter of hours, whether you have a small query or want a completely new itinerary. Right up until the moment you travel we are available to answer any questions and to help in any way we can. Whilst you are away you can still avail yourselves of our services, and you also have the added benefit of being able to call on our local agents for any assistance you need or queries you have. Our service does not end when the holiday ends: we will give you a call once you are back to make sure everything went well, to get your feedback, and hopefully to discuss any plans you might have to return to Oman!
All our holidays are 100% financially protected through either our ATOL bonding (for all holidays where we are providing flights to / from the UK) or through the Travel Trust Association (TTA).
Many of the flight-inclusive holidays on this website and tailor-made by us are financially protected by the ATOL scheme, though ATOL protection does not apply to all holiday services detailed on the website or in our quotes. Please ask us to confirm what protection may apply to your booking. If you do not receive at ATOL Cerificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see your booking conditions for information, or for more informatyion about financial protection and the ATOL certificate go to:www.atol.org.uk/ATOLCertificate.
In addition, all our holidays including those where there is no ATOL protection are 100% financially protected through the Travel Trust Association (TTA). It means that you can book your holiday secure in the knowledge that the TTA will protect you in the unlikely event of a member becoming insolvent. Should a member of the TTA for any reason financially fail or cease trading, the TTA will liaise with the suppliers to ensure that your holiday goes ahead unaffected. If for any reason this is not possible, the TTA will administer a claim for a refund of money that you have paid to a member for your holiday.
The TTA is a trade association of Travel, Agents, Tour Operators and Travel Organisers, that operate trust accounts, in order to provide financial protection for the consumer. The TTA lays down strict guidelines on how customer’s funds may be handled and each member must adhere to these guidelines. Every TTA member puts customer’s funds into a designated trust account, which is supervised by an independent trustee. The trustee is a banker, Chartered or Certified Accountant, or Solicitor. Your funds are held in this account and may not be released unless your receive your holiday or your funds are released to another company that becomes responsible and provides for your financial protection.
The TTA’s Travel Protection Plan covers every service that you have booked with Oman Holiday Architects whether it be for transport, accommodation, entertainment or recreation. It involves two aspects, firstly the Trust Account operated for your benefit. The money may only be released from the Trust to pay for the services which you have booked. Secondly there is a further protection from a guarantee provided by the TTA if by reason of fraud or dishonesty, your money is not in the Trust Account under this guarantee, the TTA will guarantee the financial obligation of Oman Holiday Architects to repay such sum to you up to the maximum any one passenger of £11,000. So if you if you paid £2,000 the TTA guarantees to reimburse the loss of £2,000 where it not available to you from the Trust Account. Therefore, the Trust Account plus the guarantee will ensure that all money which you have paid is safely protected and available to reimburse the money paid. When you make a booking you will be supplied with a guarantee certificate – you can see the terms of the guarantee at www.traveltrust.co.uk/guarantee. For further information please visit the TTA website at www.traveltrust.co.uk.
Whilst we know that price is not everything when buying a holiday, and believe that excellent service and expert knowledge also play a role in influencing your buying decisions, we also know that getting value-for-money is exceptionally important. Because of this, if you find an identical holiday to one we prepare for you, at a cheaper price with any other travel company, we will match that lower price.